Privacy Policy
A legal disclaimer
Effective Date: 16/6/2025
Anchor & Light | www.anchorandlight.life
At Anchor & Light, we value privacy as part of the dignity we offer every client, visitor, and partner. This Privacy Policy outlines how we collect, use, store, and protect your personal information.
We are committed to handling your data with care, transparency, and integrity—aligned with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we Collect
We may collect personal information such as:
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Your name and contact details (email, phone number)
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Any personal details you voluntarily share via our website forms, consultations, or bookings
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Website usage data (via cookies or analytics tools)
We collect only the information needed to provide services, improve your experience, or comply with legal obligations.
How We Use Your Information
We may use your data to:
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Respond to enquiries and schedule consultations
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Deliver services or coaching you request
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Send updates, newsletters, or key resources (if you opt in)
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Improve our website, services, or user experience
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Comply with legal, tax, or regulatory obligations
We will never sell your data or misuse it. Full stop.
Storage and Security
Your data is stored securely using encrypted systems and trusted third-party platforms. We take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure.
Sharing with Third Parties
We only share your information:
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With your explicit consent
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When legally required (e.g. subpoena or law enforcement request)
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With trusted service providers who help us operate our website or deliver services (e.g. booking systems, cloud storage)—and only if they comply with strict data security standards
Cookies and Analytics
Our website may use cookies or third-party tools like Google Analytics to understand traffic and improve functionality. This does not give us access to your personal identity.
You can disable cookies through your browser settings if you prefer.
Accessing or Correcting Your Data
You can request access to your personal information, ask for corrections, or request deletion at any time. We will respond respectfully and promptly.
To do this, contact us at:
📧 Insert official Anchor & Light email
Minors and Sensitive Information
Our services are primarily for adults. If we ever work with minors (e.g. via family support work), we collect data only with parental or legal guardian consent and take added care in how this data is handled.
We do not knowingly collect sensitive information unless it is directly relevant to your engagement with us and you have provided clear consent.